Frequently Asked Questions
Everything you need to know about our premium metal home hardware and decor.
What materials are used in TRM Metal Products?
We use high-grade stainless steel, solid brass, and industrial-strength aluminum to ensure all our home products are rust-resistant and durable for long-term use.
How long does shipping take for custom metal orders?
Standard items ship within 3-5 business days. Custom-fabricated metal pieces typically require 10-14 business days for production before being dispatched via our secure freight partners.
Do you offer a warranty on your finishes?
Yes, all our powder-coated and electroplated finishes come with a 2-year warranty against peeling, cracking, or significant fading under normal residential use.
What is your return policy for home hardware?
We accept returns on all standard stock items within 30 days of delivery, provided they are in original condition. Please note that custom-cut or personalized metal products are non-refundable.
Can your products be used for outdoor installations?
Many of our products are designed specifically for outdoor durability. Look for the 'Weather-Resistant' badge on the product page for items suitable for patios, gates, and exterior trim.
Do you provide bulk discounts for interior designers or contractors?
Absolutely. We offer competitive tiered pricing for industry professionals. Please contact our trade team with your business credentials to set up a professional account.